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Privacy Policy
Sealed with Sparkle is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Sealed with Sparkle is a small business specialising in personalised and handmade gifts.
For the purposes of data protection law, we are the data controller of your personal information.
If you have any questions about this policy or how your data is handled, please contact us directly.
What Information We Collect
We may collect and process the following personal data:
Your name
Billing and delivery address
Email address
Phone number
Order details and personalisation information
Payment confirmation (we do not store card details)
Communication history (emails or messages you send to us)
How We Use Your Information
We use your personal data to:
Process and fulfil your orders
Personalise products where requested
Communicate with you about your order
Arrange delivery and provide tracking information
Handle returns, refunds, or complaints
Comply with legal and accounting requirements
We will only use your data where we have a lawful basis to do so, such as:
To perform a contract (your order)
To comply with a legal obligation
With your consent (where required)
Sharing Your Information
We only share your information where necessary, including with:
Delivery and courier services
Payment processors
Accounting or legal services (where required by law)
We never sell or rent your personal data to third parties.
Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
Only those who need access to your information in order to carry out their role will be able to access it.
How Long We Keep Your Data
We only keep your personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or tax requirements.
When your data is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (where applicable)
Object to or restrict processing of your data
Request data portability
Withdraw consent at any time (where consent is the lawful basis)
To exercise any of these rights, please contact us directly.
Cookies
Our website may use cookies to improve your browsing experience and help us understand how our site is used.
You can control or disable cookies through your browser settings.
Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
www.ico.org.uk
We would always encourage you to contact us first so we can try to resolve any concerns.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately.
